Foodomaa®
  • Introduction
  • The Flow
  • Installation
    • Installation on Server
    • Installation on LocalHost
    • Update From an Older Version
  • Configurations
    • Google Maps API Keys
    • Google Distance Matrix API
    • SMS Gateway Settings
    • Push Notification Keys
    • One Signal Setup for Store Dashboard Notification
    • Changing customer and delivery application name
    • Email Configuration
    • Cache Configuration
    • Promo Sliders
    • Category Slider and Filters
    • Social Login
    • Store Scheduling (Open/Close)
  • FAQs
    • Zones in Foodomaa
    • White Screen Issues
    • Push Notifications & Alerts
    • How are Stores shown to the Customers?
    • Bulk CSV Upload
    • StoreOwner Dashboard Translations
    • How "Add to Homescreen" works?
    • How does Wallet works?
    • When is the next update?
    • Creating and Linking Pages
    • Razorpay Webhooks
  • Advanced Usage
    • Using the Full Source Code
  • Premium Modules
    • SuperCache Module
    • Delivery Area Pro Module
    • Thermal Printer Module
    • Call And Order Module
    • Order Schedule Module
  • Extras
    • Change Log
    • Change Log (old)
    • Requirements for Foodomaa
    • Limitations
    • Scope of Support
    • Refund Policy
    • License
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  • Before you ask for a refund
  • When am I eligible for a refund?
  • Refunds are not processed in the following cases:

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  1. Extras

Refund Policy

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Last updated 3 years ago

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Before you ask for a refund

If you have purchased Foodomaa™ and you are experiencing a technical issue, we recommend that you on our Support Ticket Channel and seek assistance.

When am I eligible for a refund?

  • Item is purchased but not downloaded.

  • Mistakenly purchased the same item multiple times and the item has not been installed.

Refunds are not processed in the following cases:

  • You don't want it after you've downloaded it

  • The item did not meet your expectations or you feel the item is of low quality

  • You simply change your mind

  • You bought an item by mistake and downloaded it

  • You do not have sufficient expertise to use the item

  • Item is not customizable because you only have a Regular License.

  • The payment gateways provided in the application do not operate in your country/area.

Any refund requests that fall on the above points are straightaway denied.

Extended Licenses are non-refundable given any reason for the refund claim.

These refund policies are effective from 13 September 2019.

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