Refund Policy

Before you ask for a refund

If you have purchased Foodomaa and you are experiencing a technical issue, we recommend that you contact us on our Support Ticket Channel and seek assistance.

When am I eligible for a refund?

  • Item is purchased but not downloaded.

  • Mistakenly purchased the same item multiple times and the item has not been installed.

Refunds are not processed in the following cases:

  • You don't want it after you've downloaded it

  • The item did not meet your expectations or you feel the item is of low quality

  • You simply change your mind

  • You bought an item by mistake and downloaded it

  • You do not have sufficient expertise to use the item

  • Item is not customizable because you only have a Regular License. (Please refer to the License Documentation)

  • The payment gateways provided in the application does not operate in the country/area.

Any refund requests that fall on the above points are straightaway denied.

Extended Licenses are non-refundable given any reason for the refund claim.

These refund policies are effective from 13 September 2019.